Get in touch
Questions about inbound email, sending domains, or billing? Send us a message and we’ll get back to you shortly.
Frequently Asked Questions
Everything you need to know before getting started.
Real inbound email at addresses you control — parsed MIME, attachments, text and HTML — read via the API or pushed to your webhook.
Yes. Add a sending domain, publish the DKIM, SPF, and DMARC records MailAfrica generates, and send once all three verify.
Every message — inbound or outbound — costs 5 TZS, debited from one wallet you top up with mobile money.
Messages live in your workspace's Postgres database, encrypted in transit, with role-based access and revocable API keys.
Yes — a REST API over HTTP and JSON, authenticated with a JWT or a MAIL_ API key, plus SMTP listeners for inbound and sandbox testing.
Yes. A Mailtrap-style SMTP catch-all lets you test outbound configuration without sending to the real internet.
Yes. Studio templates render in both English and Swahili, and every cloned template carries both language snapshots.
Create an account, verify a domain or use the shared eclypso-template.webflow.io address, then send your first message from the API.